🚚 Shipping Policy

Last updated: 10.31.25

At Eze Nwanyi, each order is made with care and intention. Our products are created especially for you, which means processing and delivery times may vary depending on demand, product type, and destination.

Processing Time

All orders are made to order.
Please allow 2–7 business days for production and preparation before your items are shipped.

During holidays, seasonal sales, or periods of high demand, processing times may be extended slightly. We appreciate your patience as we craft your order with precision and quality.

Shipping Time

Once your order is fulfilled, the average shipping time is 2–14 business days, depending on your delivery address and carrier.
Most orders arrive within 4 business days after shipment.

Please note that the estimated delivery date (EDD) is an estimate — not a guarantee.
Delays can occur due to:

  • Carrier service disruptions or weather events

  • Incorrect or incomplete addresses

  • Customs clearance delays (for international shipments)

  • Temporary product stock issues or extended production queues

We’ll always do our best to ensure your order arrives as quickly as possible.

International Shipping & Customs Fees

Shipments outside of the United States may incur customs fees, import taxes, or duties depending on your country’s regulations. These fees are determined by your local customs authority and are the responsibility of the customer.

Customs policies vary by country, so we recommend contacting your local customs office for details before placing an order.

Countries We Cannot Ship To

Due to shipping restrictions, we are unable to ship to the following countries at this time:

Belarus, Burundi, Central African Republic, Crimea, Cuba, Guatemala, Iran, Libya, North Korea, Sierra Leone, Liberia, Somalia, Sudan, Syria, Ukraine, Yemen, and Zimbabwe.

We continually monitor global restrictions and may update this list as conditions change.

Delivery Issues

If your order has not arrived within the estimated timeframe, please:

  1. Double-check your shipping address for accuracy.

  2. Review your tracking number (sent via email once your order ships).

  3. Contact the carrier directly for the most up-to-date information.

If you still need assistance, reach out to our support team and we’ll gladly investigate the issue.

📧 CustomerService@ezenwanyi.com

Our Promise

We strive to ensure every order arrives safely and in alignment with our quality standards. While some factors may be beyond our control, we remain committed to transparency, communication, and customer satisfaction every step of the way.

✨ Thank you for supporting Eze Nwanyi — where Divine Power meets Modern Mind.

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